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International Society of Science and Applied Technologies |
| Reaching Consensus in Group Decision-Making for Collaborative Agreement in Business and Academic Environments | ||||
| Author |
Anita Jalili-Kalhori
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| Co-Author(s) |
Macy Varga; Jordan Aviles; Kimberly Aracena; Silvia Carpitella
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| Abstract | Effective decision-making often requires consensus among individuals
with diverse backgrounds, goals, and perspectives.
In business and academic settings, conflicting stakeholder priorities
can complicate the selection of inclusive, ethical, and
practical solutions. This research explores how structured
decision-making tools, specifically the Analytic Hierarchy Process
(AHP), can be used to evaluate competing criteria and
support group consensus across two case studies. The first case
examines the integration of Artificial Intelligence (AI) in the animation
industry, where concerns around such criteria as job security,
cost, and creative integrity must be balanced. The second
case addresses the challenge of creating accessible educational
resources in higher education, where institutions must navigate
trade-offs involving such criteria as software compatibility, training,
and student support, among others. We developed sets of
decision-making criteria for each scenario based on stakeholder
needs and perspectives. AHP was then used to construct hierarchical
models to enable criteria-based comparisons, with the
goal of supporting more equitable and data-driven decisions.
Our findings contribute to ongoing research on multi-criteria
decision analysis in collaborative contexts and demonstrate how
structured consensus-building can promote innovation and inclusivity
in complex, real-world environments.
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| Article #: RQD2026-231 | ||||
Proceedings of 31st ISSAT International Conference on Reliability & Quality in Design |